F.A.Q.

F.A.Q.2020-04-21T17:48:02+03:00
Where can I find purchased content?2020-05-28T22:43:38+03:00

Content You have purchased is located at the product page.
After purchasing product You will be able to see additional information on page related to it.
All content is possible to be viewed ONLY directly from our site. No pack download available.

For example: if You purchase some fill pack, product page will contain all videos from this pack, and lesson transcriptions.

Content You have purchased is located at the product page.
After purchasing product You will be able to see additional information on page related to it.
All content is possible to be viewed ONLY directly from our site. No pack download available.

For example: if You purchase some fill pack, product page will contain all videos from this pack, and lesson transcriptions.

How can I contact You?2020-04-23T00:55:02+03:00

It is possible to contact us via email: [email protected]
Or You can ask us any question via contact page…

It is possible to contact us via email: [email protected]
Or You can ask us any question via contact page…

What payment systems do You support?2020-04-23T00:35:42+03:00

We support following payment methods: PayPal, Visa, MasterCard, FONDY

We support following payment methods: PayPal, Visa, MasterCard, FONDY

What about credit card security?2020-04-23T00:06:17+03:00

Our site is connected to internet acquiring system and You can perform payment for any of chosen product using Visa or Mastercard.
After confirmation of product purchase You will be redirected to protected window with payment page of FONDY.EU processing center. To complete purchase You will need to enter data of Your credit card.

FONDY.EU processing center protects and processes Your credit card information according to PCI DSS 3.0 security standard. The transfer of information to payment gateway is performed using SSL encryption protocol. Further information transfer and processing is performed inside of protected bank networks which have maximum level of security and reliability. FONDY.EU never shares Your credit card information with us of third party organizations.

Our site is connected to internet acquiring system and You can perform payment for any of chosen product using Visa or Mastercard.
After confirmation of product purchase You will be redirected to protected window with payment page of FONDY.EU processing center. To complete purchase You will need to enter data of Your credit card.

FONDY.EU processing center protects and processes Your credit card information according to PCI DSS 3.0 security standard. The transfer of information to payment gateway is performed using SSL encryption protocol. Further information transfer and processing is performed inside of protected bank networks which have maximum level of security and reliability. FONDY.EU never shares Your credit card information with us of third party organizations.

What is Your refund prolicy?2020-04-23T00:26:30+03:00

Thanks for purchasing our products at https://alexkasiarum.com/

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 3 calendar days of your purchase.

After the 3-day period, you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product in the first three day period after their purchase to ensure it fits your needs.

In order to perform purchase refund please write an email to [email protected] or write a refund request via contact page.
Refund will be processed during 1 day since request.

Thanks for purchasing our products at https://alexkasiarum.com/

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 3 calendar days of your purchase.

After the 3-day period, you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product in the first three day period after their purchase to ensure it fits your needs.

In order to perform purchase refund please write an email to [email protected] or write a refund request via contact page.
Refund will be processed during 1 day since request.

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